Last updated: July 2025

At Glitter Jewellery, your satisfaction is our priority. While we take utmost care to deliver high-quality products, we understand that issues can arise. Please read our policy carefully before placing an order.

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1. Clearance Products

Clearance items are non-returnable. However, in the rare case that a damaged product is received, we are happy to offer an exchange.

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2. Free Replacements

If you receive a damaged, defective, or incorrect item, we will replace it at no additional cost. Please share an uncut unboxing video as proof within 24 hours of delivery.

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3. Return Charges

A nominal ₹100 per shipment will be deducted for eligible returns only if:

• An uncut unboxing video is provided, and

• Our Quality Assurance team verifies the product is unused, unworn, and intact.

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4. Customized Products

Please note that customized or made-to-order products are non-refundable and non-returnable.

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5. Issue Resolution Timeline

Our team strives to resolve any return or replacement queries within 1–2 business days (excluding weekends and holidays).

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6. Exchange & Return Window

You may request an exchange or return within 24 hours of delivery. Requests beyond this timeframe may not be accepted.

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Need Help?

If you have any concerns or questions, we’re just a message away:
📧 Email: support@glittera.in
📞 Phone: +91 7435900004